Victoria & Alfred Hotel 

A child minding service is available upon request at an additional cost. Please provide a minimum of 24 hours’ notice.

Age Classifications

• Infant: Under 2 years
• Child: 2 to 11 years
• Adult: 12 years and older (charged at the adult rate)

Accommodation Guidelines

• Infants (under 2 years): Complimentary stay in a cot. One cot per room, subject to availability.
• Children (2–11 years): Extra bed rates apply. One extra bed per room, available on request in Mountain and Piazza Facing Rooms (subject to availability).

Interconnecting Rooms: Available in Mountain and Piazza Facing Rooms only (subject to availability).

Loft Rooms: Cannot accommodate a cot or extra bed.

Early check-in is subject to availability and your arrival time. If you are arriving early in the morning, we recommend reserving your room for the night prior to guarantee immediate access upon arrival.

Yes, our Guest Services team will gladly assist with arranging tours, excursions, and transfers. We partner with trusted providers, and further details are available in the Marvel Experiences brochure. Please contact us in advance to make arrangements.

Yes, valet parking is available in a secure, covered parking facility.

 Yes, our Guest Services team will gladly assist with securing restaurant reservations, both within the V&A Waterfront and throughout Cape Town.

 The swimming pool is located at our sister property, Dock House Boutique Hotel & Spa, and is available for Victoria & Alfred Hotel guests to use. Please note that the pool is not heated.

Yes, shower and changing facilities are available within the spa located at Dock House Boutique Hotel & Spa.

Yes, luggage storage is available for your convenience both before check-in and after check-out. We can also assist with storing parcels or packages.

Yes, our team can arrange private transfers through our trusted partners. Please refer to the Marvel Experiences brochure or contact Guest Services for assistance.

Cape Town is a vibrant and welcoming destination. As with any major city, we recommend exercising general safety awareness. Our team is happy to advise on safe travel options and recommended transport providers.

Tipping is customary in South Africa. A gratuity of 10–15% is generally considered appropriate in restaurants and for services.

Standard check-out time is 11:00. Should you require a later departure, please contact Reception. Late check-out is subject to availability and may incur an additional charge.

Yes, we can store your luggage on the day of departure while you await your airport transfer. Storage for extended periods, such as during safari travel, must be arranged in advance through your travel agent or tour operator.

We recommend using reputable transport providers such as Uber or private transfers arranged through our trusted partner, Marvel Experiences. Our Guest Services team will gladly assist with arrangements.

Most tours and activities accept both credit cards and cash. Our team can advise on preferred payment methods when making bookings.

While the hotel is not Halal or Kosher certified, we can arrange suitable meal options through trusted external caterers upon advance request.

Yes, the V&A Waterfront offers several scenic running routes. The Sea Point Promenade, located a short drive from the hotel, is also a popular and safe route with ocean views.